The hotel offers amenities for your comfortable stay and unforgettable experiences
Seamless Ski Access
“The ski-in and ski-out facilities made hitting the slopes a breeze, allowing me to maximize my time on the mountain without any hassle.” view full review
Delicious Breakfast!
“The breakfast spread was impressive, featuring beautifully cut oranges that added a special touch to my morning routine.” view full review
Invigorating Onsen
“The complimentary onsen was a wonderful way to unwind after a long day of skiing, providing a relaxing and rejuvenating experience.” view full review
Convenient Rentals
“Having the ski equipment rental shop right in the hotel was incredibly convenient, making it easy to quickly get equipped and hit the slopes.” view full review
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.8
Location
8.5
Service
7.3
Dining
7.0
Guest reviews
7.4/10
based on 5 reviews
8.2
8.2/10 based on 931 reviews
Kevin
United States,
May
2024
7.4/10
Upon arrival, I was surprised by the layout of the rooms with a long hallway that made it feel more like an apartment than a traditional hotel room. They were clean, comfortable, and surprisingly spacious compared to typical Japanese standards. Initially a bit stuffy, but opening the window let in the fresh air, making it much more pleasant.
Rooms
8.0
The rooms were clean, comfortable, and surprisingly spacious.
Service
7.0
The staff was efficient and helpful in orienting us to the amenities and surrounding areas. However, there were moments of impoliteness when dealing with requests, like indicating that we needed to wait.
Location
9.0
The location was perfect for snow activities, with easy access to various snow sports facilities, family snow land, and a playground for winter fun. Great for building snowmen and exploring, but it could be challenging for non-drivers.
Dining
5.0
The dining experience fell short of expectations compared to other hotels, with slightly inferior quality, cheap ingredients, and a lackluster atmosphere. The availability of Mexican food was a plus, though.
Facilities
8.0
Despite some dining disappointments, the hotel offers a range of convenient facilities for guests, including car hire, laundry services, shops, and equipment rentals.
Raymond
United Kingdom,
December
2023
7.0/10
The hotel offers spacious and convenient rooms, but initially a bit stuffy until we figured out how to open the windows for fresh air. The service was lacking attention to details and English support, with some staff appearing impolite. The location was perfect for snow activities despite some closures, and the basement restaurant with ice castle attractions was a lovely touch. The dining experience ranged from awesome Indian dishes to disappointing buffet quality. Overall, a good value for the amenities provided.
Rooms
8.0
The room felt like a funeral home at first but opened up with fresh air after figuring out the window. Spacious and convenient.
Service
5.0
Service lacked attention to details and English support. Some staff seemed impolite.
Location
9.0
Perfect location for snowy fun activities despite some closures. Close to the cheese factory and town center.
Dining
6.0
Ranged from awesome authentic Indian dishes to disappointing buffet quality. Hospital-style setup was not well-organized.
Facilities
7.0
Basement restaurant with ice castle attractions. Decent facilities overall.
John
United Kingdom,
August
2023
8.0/10
The hotel offers clean, spacious rooms while being a bit pricey for the slightly dated furniture. The service is friendly and efficient, although lacking a bit during check-out. The location is excellent for enjoying Furano mountain activities, and the dining experience is superb except for the ballroom setting. Overall, a comfortable stay with some room for improvement.
Rooms
7.0
The rooms are clean albeit with dated, tired furniture. They are quite roomy for Japanese standards.
Service
8.0
The staff is friendly and nice, providing essential information about the hotel amenities and surrounding areas. However, there was a minor issue during check-out.
Location
9.0
The hotel is in a big, clean, and well-maintained area, ideal for exploring the Furano Ropeway and New Furano Prince. It offers a pleasant experience for snow activities.
Dining
8.0
The dining experience is very worthy, especially in their main dining area, despite the unfortunate setting in a ballroom.
Facilities
The facilities are satisfactory, with convenient services such as car hire, dry cleaning, and ski equipment hire.
Ronnie
United Kingdom,
July
2023
8.2/10
The hotel offers gorgeous views of the mountain and snowcapped trees, although the interior design is a bit dated. The rooms facing the scenic mountain slopes used for skiing in winter provide a solemn ambiance akin to a funeral home.
Rooms
8.0
The room I stayed in had a breathtaking view of the mountain and snowcapped trees.
Service
9.0
I must say the service at the front counter was exceptional, and the staff even took care of returning my skis to the ski shop overnight. The backcombed hairstyle of one staff member added a unique touch to the service.
Location
7.0
The hotel is located right next to the ski area, making it convenient for skiing enthusiasts. However, the remote location might pose a challenge for those without a vehicle. The proximity to Ningle Terrace, a local art shopping area, adds charm to the surroundings.
Dining
9.0
The dining experience was delightful with a wide variety of Japanese cuisine included in our package. The quality of the food, especially the sashimi and don, was excellent.
Facilities
8.0
The hotel offers a range of amenities such as car hire, laundry services, and ski equipment rentals, ensuring a comfortable stay.